999: What's Your Emergency?

Call Handlers

The work of police and paramedics in Cheshire, following incidents from the moment a 999 call is made to the arrival of the frontline police and paramedics. In this episode, a 20-year-old girl has returned home after a night out, collapsed in front of her parents and stopped breathing, while one man calls the emergency services to say that a naked stranger his mother met at a punk gig has fallen down their stairs

Legal Highs

Neighbours

Mental Health

Exploring the complex issues surrounding the care of people with mental health problems in the UK and the increasing role that police and ambulance staff now have to play in supporting those who are affected.

Regular Callers & Repeat Offenders

The documentary focuses on the small but significant minority of people who are regular users of the emergency services. PC Billy Elliott visits a familiar address following complaints from neighbours about another disturbance - and one of the men ends up spending 24 hours in police custody, even requesting his favourite cell. DC Andy Knapman interviews a persistent shoplifter who has been arrested more than 50 times, while paramedics and police pay another visit to 50-year-old alcoholic Michaela

Immigrants & The Language Barrier

PC Greg Greaves calls for back-up in Crewe after two suspects shout claims of abuse and racism at him, and in Warrington, paramedic Becki arrives at the home of Marika, a Latvian woman who has been mugged in the street and left with a black eye. Meanwhile, PC Niaz Waddington and his colleagues keep a close eye on Saturday night revelers as the number of racially aggravated incidents dealt with by Cheshire Police on a typical weekend has doubled in the past five years

Money

A look at how both the haves and the have-nots are being affected by crime. In Crewe, PC Matt Ambrose is called to the home of an elderly woman who has had nearly £10,000 of her life savings stolen from her bank account.

Alcohol

With alcohol-related incidents in the UK costing the emergency services nearly £3 billion a year, this episode features people who risk ruining their own - and other people's - lives for the sake of a night out.

Teenagers & Youth Crime

Exploring the trails and tribulations of coming of age in 2016, and the challenges the emergency services face in dealing with people in the legal and social hinterland between childhood and adulthood.

Violent Crime

PCs Matt Ambrose and Mike Lowe are dispatched to a house in Crewe following reports of a man threatening his ex-partner with a gun. It's down to the PCs to find and lock the male up for the night, despite him resisting arrest.

Roads Policing

In Nantwich, PC Vicky Howell and PC Greg Greaves pull over a 31-year-old woman suspected of driving under the influence despite being only a couple of streets away from home. After blowing over double the legal limit, she is taken into custody.

Relationships & Domestic Abuse

PCs Bryony Hancock and Charlotte Wilson are called to a Saturday night lovers' tiff in Crewe before heading to help a woman who's been assaulted in her home by her partner.

Death

In Warrington, paramedics arrive at the home of a man having a suspected cardiac arrest. With CPR already in action and a defibrillator at close hand, he is given the best possible chance of survival.

Custody

This episode meets Cheshire's police custody staff, who deal with everyone from people accused of terrible crimes to others who see the cells as a welcome break from other challenges